Refund policy

30-Night Sweet Dreams Guarantee

We want BlankyBook to become part of bedtime in your home. If it doesn't become part of bedtime within 30 nights of delivery, email us for a full refund. No need to send it back.

How to request a refund

1. Email info@blankybook.com within 30 nights (30 days) of the date your order was delivered.
2. Include your order number and the name on the order. A sentence about what didn't work for you is welcome but not required.
3. We confirm your request by email, usually within 2 business days, and refund you in full.

What the guarantee covers

• Storybook blankets: a full refund of the price you paid for the blanket. You keep the blanket, or pass it on to someone who will love it.
• Bundles: the guarantee applies to each blanket in the bundle. If you refund part of a bundle, we refund the amount you actually paid for that blanket after the bundle discount.
• Plush Buddy: covered the same way when bought with a blanket.
• Personalized blankets (name on the cover): because they are made just for your child, personalized blankets are replaced instead of refunded. If a personalized blanket doesn't become part of bedtime, or has a spelling mistake we made, email us within 30 nights of delivery and we'll make you a new one.

Damaged or wrong items

If your order is damaged, defective, or not what you ordered, email us within 30 nights of delivery with your order number and a photo. We will send a replacement or refund you in full, your choice. You do not need to send the item back.

Cancellations

You can cancel an order for a full refund at any time before it has shipped. Email us as soon as possible with your order number.

How refunds are paid

Approved refunds go back to your original payment method. Your bank or card issuer may take a few business days to show the credit. Discount codes and bundle savings are not refunded as cash.

Contact

BlankyBook, 48 Rockaway Tpke, Lawrence, NY 11559, United States. Email: info@blankybook.com